Shipping
US domestic shipping
At Syel Collective, we craft each product with care and precision, made to order for you. Our standard shipping lead time is generally 3 - 4 weeks from the receipt of order confirmation. A separate email will follow to include any shipping updates and details.
Need something sooner? Feel free to reach out to us at hello@syel.co, and our team will do our best to assist you. Alternatively, you can stay up-to-date with our current stock updates on Instagram, where we continuously post the latest products available for immediate purchase.
Currently Syel Collective ships to the U.S & UK. Standard shipments are not able to ship to Hawaii and Alaska. Additionally, for the following states: MT, WY, ND, SD, NE, MA & KS, there may be additional shipping charges applied at checkout.
Thank you for your understanding and support. We look forward to delivering your handcrafted items with the utmost care and attention to detail.
International Shipping
At this time international shipping is available to the UK only.
Packaging
At Syel Collective, we take pride in our sustainable approach to packaging. All our packaging is fabricated using recyclable materials, and we go the extra mile by using biodegradable starch foam and packing peanuts. These eco-friendly materials decompose in water, leaving no toxic waste behind. We are dedicated to maintaining a repurpose style of living and strive to minimize our environmental impact with every step we take.
Returns
Returns and Exchanges
All sales are final.
Please inspect your purchase immediately upon delivery. If there is a problem with your order,
please email us at returns@syel.co. If you received a damaged, defective or incorrect item,
we will work with you to make things right.